Built on the official Cloud API
Your number runs on Meta's WhatsApp Business Platform — not a gray-market bridge. That's the difference between a business asset and a ban lottery ticket.
How numbers stay safe →Your number's health is watched
Quality rating and messaging tier are monitored continuously, with alerts before Meta acts — not after.
Number health monitoring →Every tool call is signed
When the AI calls your systems, every request carries an HMAC signature. HTTPS-only, SSRF-guarded, inputs sanitized.
Verify a signature →Credentials encrypted at rest
Stored credentials are encrypted with AES-256-GCM. Not "industry-standard encryption" — that exact cipher.
Security model →Passwords never cross the chat
A hard policy, enforced in the pipeline: the AI never asks for, accepts, or relays a password inside WhatsApp.
It knows when to stop
Handoff detection sends an instant email alert with a conversation summary, and the AI stays silent until a person resumes it. A manual reply from the portal pauses it automatically.
Read how handoff works →STOP means stop
Opt-outs are honored automatically, the moment they arrive. WhatsApp's 24-hour window rules are enforced for you, not left to memory.
Opt-out policy →NDPR-aware by design
Data handling is built around Nigeria's data-protection regulation, with multi-currency accounting kept kobo- and pesewa-exact.
Test before it talks
The playground runs the full agent pipeline in a sandbox — real tools, flagged test calls, zero persistence. Nothing reaches a customer untested.
The sandbox →Knowledge is versioned
Draft → publish, with history. A bad answer rolls back in one click, and the agent only ever speaks from published material.
Knowledge bases →The product is live today
MyCustomerPilot serves Nigerian businesses right now, self-serve from ₦10,000 a month — with a discounted first month. Try the product before you ever take a sales call.
Start self-serve →Real people in Lagos
We're reachable at contact@mycustomerpilot.com, and the status page and changelog show you the platform breathing.
Contact us →