Introduction
Welcome to Mycustomerpilot. We value your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This policy applies to all services offered by Mycustomerpilot, including our marketing automation tools, dashboard analytics, and customer support integrations.
Data Collection
Identity Data
Includes first name, last name, username or similar identifier, and title. We use this to personalize your dashboard experience.
Contact Data
Includes billing address, email address and telephone numbers for account-related notifications and security alerts.
Technical Data
Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
Usage Data
Includes information about how you use our website, products and services to help us improve the platform's performance.
How We Use Your Data
Service Delivery
To provide the Mycustomerpilot services to you, including managing your account and responding to your inquiries.
Service Improvement
To analyze how users interact with our platform so we can develop new features and optimize existing workflows.
Marketing Communications
To send you updates about our platform and promotional offers that may interest you (only if you have opted in).
Security & Data Protection
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
Cookies & Tracking
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Questions regarding privacy?
Our Data Protection Officer is available to help with any concerns.